Shipping

We do everything we can to ship your orders out as soon as possible. Your satisfaction is our priority! Orders are shipped out on the Same business day, assuming your orders have been completed and paid by 12:00pm PST/2:00pm CST/3:00pm EST. We warehouse and ship all of our products.

We do not ship to FPO, APO or PO Box addresses.

Return and Exchange Policy

Once the auction ends. we will send the winning bidder an email to the bidder's ebay regidtered email address (please make sure your email address is working). Simply follow the instruction there, you will be guided step by step through  the checkout process You ebay "ask seller a question" link, which is the most secure way to communicate on ebay

Payment Issues

We accept the following payment methods: Paypal

Transit time

•   Orders will be processed within 48hours after sufficient payment is received. Orders from Saturdays, Sundays and, or holidays will be processed on the next business day. Items will be shipped out within 2 days once the are processed.

Damaged item, Wrong item Issues

• If you received a damaged or broken item, please email us immediately so that we can help you to get perfect item at once. We will help you step by step for the exchang process. It might be neccessary for us to look at the item you received in order to process the return, so Customers are required to provide pictures of concerns in order to determine if they are eligible to receive return prepaid shipping postage. If a buyer is not able to provide pictures, he or she will be responsible for teturn shipping costs. Installations are not included in most casess. All items are Brand New unless stated otherwise on the listing. We sell DIY (Do It Yourself) items with a few exceptions. We take no responsibility in teaching you how to install. Professional installation is strongly recommended. Although our products are made to fit OEM specifications, there may be slight issues with gaps. if the vehicle has had collision damage, the chances of improper fitment increase. Vehicles with poor body frame alignment and or flex will also be more likely to have fitment gaps. We guarantee fitment gap are no more than 1/3 wide on each side.

• We will send a pre-paid UPS return shipping lable to the customer, and he/she can take the item to UPS drop off location to return the item to us. Once the item is back to our warehouse, we will exchange the perfect item to the customer and we will pay for the reshipping fee as well. Therefore, our customers are guarantee to get the perfect item even the product is broken during the shipping process.

• If customer found that the item is an incorrect item or some parts are missing, plesse contact us immediately. Pleaes keep the box and the lable because we might need some reference num or box size to determine if the item is incorrect or not. We might also repuire some digital picture to see if the item is incorrect or not. We will be responsible for return shipping and reshipping fee if we make the mistake.

• If customer believes that the item does not fit your car, we highly recommended our customer to go to professional installation or get more information about how the item does not fit. We might need some pictures to prove us how the item does not fit. If there is enough proof that the item doess not fit your vehicle, we will be responsible for the return shipping fee and full refund will be issued to the buyer.

• Please inspect and hand-fit all items by the time it arrive. Customer MUST contact us within 7 days after the date of package arrived via email for all claims of shipment damage, defect, missing parts, or dissatisfy. No claims will be accepted after 7 days.

• All salles are final, and no eschange for customers who bided on the wrong items. Please read all description carefully and ask any questions before placing your bid. Please inspect all of your items immediately upon arrival. We reserve the rights to determine it an item is defective and/or sent incorrectly. In order to file for a "defective" item, you MUST submit a digital photo and proof of professional installation along with your application. All buyers are responsible for return shipping fee.

• Lost/Damaged in transit item: Please allow 7 business day for carriers to process claim. We will only reship when we have received confirmation of approval from carrier.

Technical Support

• We are not professional mechanics and we only offer limited technical assistances at this time. We cannot offer advices on installation or modification unless we are 100% sure about the answer. We highly recommended professional install for all items. We manufacturer for additional information to help you with the products.

• All auction sales are final. We can only issue an exchang for the following reasons: Defected item or Wrong item shipped. Buyer may repuest money back (less shipping) if you are not satisfy with our product. Refund will be sent out atter product is return and inspected.

• Buyer is responsible for return shipping costs under any circumstance. All shipping and handling fee will not be returned in any caes.

• Hours: Mon-Fri 9am-5pm Pacific time. We do not answer emails, process orders or send items on weekends and holidays.

• Please read everything carefully before you place a bid, you have agreed to everything listed whether you read it or not.