home-newlife  has been a professional eBay seller for years. You are assured  that your goods will be delivered to you in a speedy and satisfying way. Our friendly staff will also assist you to ensure your buying process easy and  smooth!

If you are happy with the purchase and service, please rate the DSR on eBay  with "Perfect 5 Stars" and leave us positive feedback.

Our target is to earn positive and 5 Stars feedback in all categories. So please do contact us before leaving neutral or negative feedback or if you wish to leave less than 5 Stars, so that we can resolve your issues as soon as possible.

Since PayPal is the fastest and safest way for both buyer and seller, we accept PayPal ONLY.

Please note that there is additional clearance time for payments made via Paypal eCheque. Once the payment is credited to our account, it may take 24-48 hours to process, after which your item will be dispatched.

Generally, shipment is only available within UK. However, it depends on the item. Please see each item's shipping and handling details or contact us for a shipping quote. Please click here for more details.
For different postal service, please refer to the following information:

Please note that we only ship to Paypal confirmed address. Buyers have the full responsibility to provide us with the correct delivery address and mobile phone number on the checkout page before payment. home-newlife is not liable for any delay, loss and/or damage to items due to changes of delivery address after checkout, or mistakes made by buyers. 

Combine postage: As most of our products are free ship and postage is charged by volume but not the number of parcels, therefore we do not offer a further combined postage discount if you purchase more than one item (unless specified on the listing). If you need multi items or wholesale item, please email us for inquiry. We appreciate your understanding.

Pick-up service: We operate a strictly online retail business, so pick-up is not available and we are unable to make any exceptions.

We offer a 30 days return guarantee on all our products. If you are unsatisfied with something you bought from us, you may send it back within 30 days of receipt.

All items we sold will have 90 days warranty unless the corresponding listing states otherwise. If items show symptoms of operation failure, defective or broken (aka “DOA”, Dead on Arrival Products), please do not hesitate to contact us via email with a full detailed description of the issue. Replacement products are provided with the same warranty as the returned products. All accessories and bonus gift are not covered by warranty such as carry bag and battery.